Survay Managment System - Privacy Policy

This Privacy Policy describes how Survay Managment System ("we", "us", or "our") collects, uses, stores, and processes your information when you use our mobile application (the "App").

By accessing or using the App, you consent to the collection, use, sharing, and storage of your information in accordance with this Privacy Policy. If you do not agree with these terms, please do not use or access the App.

1. Information We Collect

We collect both information you provide voluntarily and information captured automatically to ensure proper field data collection.

A. Information Provided Voluntarily by Users/Agents

  • Voter Profile Data: Name, date of birth, educational qualifications, caste, annual income, age, gender, occupation, party preference, and household serial numbers.

  • Contact Information: Mobile/telephone numbers, email addresses, and physical mailing addresses.

  • Identity & Media Verification: Photos of users/voters, profile videos, and identity proof documents voluntarily submitted for security and field verification purposes.

  • Authentication Details: User-specified passwords and account registration details when logging in via third-party APIs (such as Google, Facebook, or LinkedIn).

B. Information Collected Automatically

  • Precise Geographic Location (GPS Coordinates): The App automatically tracks and records your precise location data during field surveys to verify that data entry occurs at the actual household location.

  • Device Specifications: Device ID, automated log files, operating system details, network details, and IP addresses used to diagnose server performance.

2. How We Use Your Information

We process your information primarily to fulfill survey management requirements, ensure data integrity, and optimize field performance:

  • To authenticate users and manage agent account permissions.

  • To accurately map, filter, and track door-to-door survey progress across assigned booths and wards.

  • To verify the physical location where data is collected (fraud prevention).

  • To evaluate usage trends, run statistical analysis, and improve data accuracy.

3. Information Sharing and Disclosure

We respect your privacy and handle data with utmost care. Your data is only shared under the following conditions:

  • Affiliates and Subsidiaries: We may share identifiable information with our associates or business affiliates for administrative purposes.

  • Legal & Law Enforcement Mandates: We will cooperate fully with regulatory authorities or law enforcement agencies if required by law or legal processes, or if a transaction/entry is flagged as highly suspicious or fraudulent.

  • Corporate Restructuring: In the event of a merger, acquisition, asset sale, or corporate reorganization, database assets (including personal data) may be transferred to the participating third party.

4. Data Retention and Security

  • Retention Period: We retain your collected data for as long as necessary to enforce project agreements, perform audits, fulfill the explicit purpose for which it was gathered, or comply with relevant local and national compliance laws.

  • Security Measures: We implement appropriate technical, physical, and internal organizational controls to protect the security of your processed data. Please note that while we adhere to strict guidelines to guard against unauthorized access, no data transmission over the internet can be guaranteed 100% secure.

5. Third-Party Links

Our App may contain links to external web portals or services. We do not control and are not responsible for the privacy practices, tracking features, or contents of third-party platforms.

6. Changes to this Privacy Policy

We reserve the right to modify or change this Privacy Policy at any time without prior notice. Any updates will be pushed live directly onto this designated Privacy Policy page.

7. Grievance Redressal and Contact Details

In compliance with Section 5 (9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, any grievances or queries regarding your data can be addressed to our designated Grievance Officer:

  • Grievance Officer: Mr. Kushal Kumar

  • Address: 32, Sriganda Kavalu Kotigepalya, Buddha Hostel Road, Near Buddha Hostel, Nagarbhavi, Bengaluru, Bengaluru Urban, Karnataka, 560091

  • Email Contact: sangaathimatrimony@gmail.com

  • Availability: 10:00 AM to 6:00 PM IST (Monday through Saturday, excluding Sundays and Public Holidays in India).